Last updated: 03.04.2026
These Terms and Conditions (“Terms”) set out the rules governing your access to and use of the website https://supermoversga.com (the “Site”) and the moving and related services (the “Services”) offered by Super Movers (“we”, “us”, or “our”). By using the Site or engaging our Services, you confirm that you have read, understood, and agreed to be bound by these Terms.
1. Use of the Site
To use the Site and Services, you must be at least 18 years old and legally capable of entering into enforceable contracts.
You agree to submit accurate, truthful, and up-to-date information whenever you request a quote, schedule a move, or complete any form on the Site. You are solely responsible for all actions taken under your name or contact information, including keeping any account credentials confidential.
We retain the right to decline service, restrict access, or cancel a booking at our discretion if we have reason to believe these Terms have been violated or the Site or Services are being misused.
2. Quotes, Estimates, and Bookings
All estimates and quotes provided by Super Movers are calculated based on the details you submit, which may include inventory size, property access, distances involved, and any specific requirements you identify.
Estimates are not guaranteed and are subject to adjustment if actual move conditions differ materially from the information originally provided. Final charges will reflect the services actually delivered.
Some bookings may require a deposit or pre-authorization of payment. Full payment terms, cancellation conditions, and applicable fees will be outlined in your booking confirmation or in a separate written agreement. It is your responsibility to review all documentation carefully and notify us of any discrepancies or required changes without delay.
3. Customer Responsibilities
By using our Services, you agree to:
- Have all items properly packed and ready for transport before the crew’s arrival, unless packing services have been expressly included in your booking.
- Provide clear, safe, and unobstructed access to both the pickup and delivery locations, including parking areas, elevators, stairwells, and any permissions required by building management.
- Inform us ahead of time about any items that are fragile, high-value, unusually large, or that require special handling during the move.
- Follow all laws, regulations, and building-specific rules relevant to your move.
- Confirm that you own all items being transported or that you hold full legal authority from the rightful owner to authorize their relocation.
4. Exclusions and Prohibited Items
We may decline to transport certain categories of items, including but not limited to:
- Hazardous, flammable, explosive, or chemically reactive materials
- Illegal substances or any items whose possession or transport is prohibited by law
- Perishable food, live animals, or plants, unless we have agreed to transport them in writing in advance
If prohibited items are loaded without our knowledge, you accept full responsibility for any damages, penalties, fines, or legal consequences that result.
5. Payment Terms
Payment requirements are detailed in your estimate or booking confirmation. Unless otherwise agreed to in writing, a deposit is generally collected before the move begins, with any remaining balance due when the Services are complete.
Additional charges may apply for services or conditions that fall outside the scope of the original estimate — including but not limited to extra labor, additional stops, extended waiting time, long or stair carries, or last-minute changes to the inventory.
In the event of non-payment by the due date, we may apply late fees and, where permitted by applicable law, withhold delivery of your goods until the outstanding balance is paid in full.
6. Cancellations and Rescheduling
All cancellations and reschedule requests are subject to the notice requirements and applicable fees outlined in your estimate, confirmation, or our current cancellation policy.
Cancellations made on short notice may result in partial or full forfeiture of your deposit, or additional charges to cover costs already incurred on our end.
In the event we need to cancel or postpone a move due to circumstances outside our reasonable control — including severe weather, hazardous conditions, or vehicle issues — we will inform you as promptly as possible and work with you to arrange a suitable alternative date or solution.
7. Liability for Loss or Damage
Our liability for loss of or damage to your belongings is limited to the extent permitted by applicable law and by any valuation or liability terms specified in your estimate or bill of lading.
You are expected to inspect all goods upon delivery and note any visible damage on the delivery documentation before signing. Claims for damage that was not apparent at delivery must be submitted in writing within the timeframe specified in your move documentation.
The extent of our liability may vary depending on the valuation coverage you select. Enhanced protection options may be available for an additional fee. We are not responsible for damage caused by events beyond our control, including natural disasters, extreme weather conditions, or pre-existing defects in your belongings.
8. Limitation of Liability
To the fullest extent permitted under applicable law:
- We bear no responsibility for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunity.
- Our total liability arising under these Terms or in connection with any Service shall not exceed the total amount you paid to Super Movers for the specific move or service from which the claim originates.
Nothing in these Terms is intended to limit or exclude any liability that cannot be lawfully restricted under applicable law.
9. Intellectual Property
All content published on https://supermoversga.com — including written text, graphics, logos, images, and software — belongs to Super Movers or its authorized licensors and is protected under applicable intellectual property law. Reproducing, copying, modifying, distributing, or creating derivative works from any portion of the Site is prohibited without our express prior written permission.
10. Privacy
Your use of the Site and Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using https://supermoversga.com, you confirm that you have reviewed and agreed to the terms set out in our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by and interpreted in accordance with the laws of the state where Super Movers is primarily based, without reference to conflict of laws principles.
If a dispute arises in connection with these Terms or our Services, we ask that you first attempt to resolve it by reaching out to us informally at [email protected] or . Should informal resolution fail, the matter shall be brought exclusively before the appropriate state or federal court in our primary jurisdiction, and you consent to the personal jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms at any time to reflect changes in our practices, Services, or legal requirements. Any revised version will be published on https://supermoversga.com with an updated “Last updated” date. Your continued use of the Site or Services following any update constitutes acceptance of the modified Terms.
13. Contact Information
If you have questions or concerns regarding these Terms, please reach out to us through any of the following:
Through the contact form on https://supermoversga.com
By email: [email protected]